FAQ

Where do products ship from?

All "Curated US Warehouse" items ship from U.S. fulfillment centers (California, Texas, New Jersey).

How long does shipping take?

2-5 business days for U.S. addresses. Tracking provided.

Are reviews real?

Yes — we display verified-buyer reviews only. New products show "Reserved" slots until first verified buyers submit (14 days post-delivery).

Do you have a phone number?

Email-only support for now: hello@usmegamarket.com. Response within 24 hours weekdays.

What if my order is damaged?

Photo + order number to hello@usmegamarket.com — we'll issue full refund or replacement within 48 hours.

Payment methods?

Visa, Mastercard, Amex, Discover, Apple Pay, Google Pay, PayPal. All processed via Shopify Payments with SSL 256-bit encryption.